Corrections and removals

If a statement in a Calibre Check report is wrong, out of date or about the wrong business, tell us. Anyone can ask: the business, the person a record concerns, a customer, or an authority.

How to ask

• Email hello@calibre.ng
• WhatsApp +2348000000000

What to include

• The report reference, which starts with ent_ and is shown on the report page, or the page address.
• The statement you want changed, copied exactly.
• What you say is correct, and how we can check it: a CAC certificate number, a link to the register entry, or a court or regulator document.
• Who you are in relation to the business: the business itself, a person a record concerns, a customer or an authority.
• A way to reach you. We use it only to answer this request.

What happens next

• We aim to respond within 7 days. This is a target, not a guarantee.
• We compare your request with the source register and with the date we observed the record.
• If the record was wrong or has changed, we correct the report and say so in its history. If a statement should not have been published, we remove it.
• If we decide not to change a statement, we tell you why.

Calibre reports what official registers show on the dates stated. If a register itself is wrong, the register's owner must correct it, and we then update our report on the next release. See how Check works.